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Questions/Answers

What are our staff credentials?

The director has a master’s degree in human resources, a bachelor’s degree in education and 20 years of experience as an early childhood director. All lead teachers at Open Arms have a bachelor’s degree in either early childhood education or elementary education. The teacher’s assistants have either some experience at a child care center or some early childhood classes. Our staff is very loving and nurturing and we have a very low turnover rate.

When are we open?

Open Arms is open from 6:30am to 6:30pm Monday through Friday.

When are we closed?

We are closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the Friday following, Christmas Day and one other day in conjunction with Christmas. Normal weekly payment is due even during a holiday week.

Are we licensed?

Open Arms is licensed through the State of Illinois Department of Children and Family Services. We must comply with their rules and regulations. Because we offer an infant/toddler program, we also have a registered nurse that visits our facility one time per month to observe and give the staff instructions, tools and feedback in providing care to our infants/toddlers and all of the children.

Do we offer full-time and/or part-time care?

Open Arms offers both full-time and part-time care for children infants (6 weeks) through age 4. Our kindergarten program is for full-time students only. (Part-time slots are available as current enrollment permits.)

How do we secure our facility?

The entire facility at Open Arms remains locked at all times. When you enroll your child you will receive an ADT card to be used on the key pad located by the front door. That card will allow you access to our building during Open Arms hours.

How are meals provided at Open Arms?

Open Arms uses a catering service for meals and snacks. When your child is eating table food (approximately age 12 months) your child may begin using our catering service. (Food is included in the price of tuition.) We also supply whole and 2% milk once your child is 12 months of age. Please see another section of our website for a sample menu. Before 12 months of age parents are required to bring formula or breast milk, cereal, baby food and snacks for their infant.

For more information about our catering service, you can click here to visit their website.

Can tours be scheduled?

To schedule a tour of Open Arms Christian Child Development Center please call (847) 724-6092 or email us for a tour. Times are flexible and may be arranged between the family and the director.

What are our health and safety initiatives?

We take the health and safety of the children very seriously. We have a full-time custodian who cleans and disinfects the facility daily. The staff also takes special care in sanitizing their classroom toys and equipment. They also teach proper hand washing techniques to our older children. All of our doors remain locked and visitors must ring a doorbell and be buzzed in by our Office Manager. Open Arms conducts monthly fire drills and semi-annual severe weather drills. Staff members also receive ongoing training in health and safety topics and all are CPR/First Aide certified.

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